Frequently Asked Questions

Government Acceptance

Absolutely! If the course is listed under your government agency's jurisdiction in the Aardvark Tax Store, then it has been approved by your government agency for your continuing education.

Aardvark Tax advises government agencies (including the IRS and CTEC) of your successful completion of coursework. Other jurisdictions – such as Oregon – do not provide us a means to do so. Please ask your specific government agency whether or not they require you to send them a copy of your certificate.

The IRS has a voluntary program called the Annual Filing Season Program which aims to recognize the efforts of non-credentialed return preparers who aspire to a higher level of professionalism. To participate in the program, tax preparers must complete a yearly 15-hour requirement continuing education program that includes: (1) 10 hours of IRS approved CE in Federal tax subjects, (2) 3 hours of CE in Federal tax updates, and (3) 2 hours of CE in ethics. The Aardvark Tax 15 Hour Federal Tax course contains all of these elements and has been approved by the IRS. Please note that the program is voluntary and non-enrolled tax preparers are not required by IRS regulation to complete continuing education.

All Aardvark Tax courses have been approved and are accepted by the IRS.

All Aardvark Tax courses have been approved and are accepted by CTEC. However, only the 20 Hour Federal and California Tax course contains all of the elements necessary to fulfill CTEC's continuing education requirements.

All Aardvark Tax courses have been approved and are accepted by the Oregon Board of Tax Practitioners. However, only the 30 Hour Federal Tax course contains all of the elements necessary to fulfill the board's continuing education requirements.

IRS regulations state that all tax preparers should complete their continuing education by December 31 of each calendar year to remain in good standing with the AFSP program.

California registered tax preparers should complete their continuing education by October 31 of each calendar year to remain in good standing.

Oregon Licensed Tax Consultants should complete their continuing education by May 31 of each calendar year to remain in good standing. Oregon Licensed Tax Preparers should complete their continuing education by September 30 of each calendar year to remain in good standing.

We report your successful completion once a quarter from January until September. Starting in October, we're mandated to report to the IRS on a weekly basis, though we try to report daily as we get close to PTIN registration deadlines. There is no automated computerized process we can follow for this task and we must complete it manually. Once it's been processed and determined to be accurate, they move your information from the processing site to a different PTIN site on a once-nightly basis. From our understanding, they only do the transfer on business days. Therefore, based on their process, it takes at least two business days for the information to show up on the PTIN site after we report it.

We automatically report your successful completion to California/CTEC within an hour of your having submitted.

While we hope to do so in the future, we don't currently provide the 60-hour qualifying course for California.

Because the United States and local governments change tax law on a yearly basis and it’s important that we teach you the most current rules, all open courses expire as of the next respective February 1. Our tax site is closed from February 1 until late Spring every year so that we can update our courses to reflect new tax laws and rules.

System Requirements

The Aardvark Tax team has tested this site's functionality on all modern browsers that support JavaScript and cookies.

Our online courses require a constant internet connection. While you can also choose a downloadable PDF version of the courses, you still need an Internet connection in order to purchase a course and report your answers.

You can use our site in your mobile devices browser but it hasn't been optimized for small device sizes. We plan to put out a mobile version of the site in a short while.

About the Courses

Taking your continuing education courses through Aardvark Tax is easy! Once you have purchased a course, you complete the course material completely online. In most cases, this means reading about tax law and then answering questions about what you read. After you have answered the questions, you just click a button to submit your coursework and receive instant results. Lastly, you print a certificate stating that you passed the course. In most cases, the Aardvark Tax team will even notify your government agency that you passed. Yep -- it's really that easy.

You no longer need reference materials to complete the courses. All information required to complete the course is included in the Aardvark Tax materials.

Each course is priced differently. You can see the complete list at the Aardvark Tax Store.

The amount of credit hours shown for each course in the Aardvark Tax Store indicates an approximate amount of time that you should plan for the course based on 50-minute hours.

Aardvark Tax On-Line updates their courses to match government agency tax law publications in January of every year. For instance, the courses were updated to 2015 tax laws in March 2016.

Click here to view our grievance and refund policy.

Troubleshooting

Javascript and cookies are Internet programming communication protocols and the Aardvark Tax system relies upon them in order to function. Because of this, your browser must be enabled to use them.

Most of your questions can be answered by reading the information on this page. If you've read through these FAQs and still can't solve your problem, please contact our support department.

The IRS requires Aardvark Tax to keep your PTIN number as part of our records. Beginning in 2012, we have been asked by the IRS to electronically inform them that you have completed your coursework. California holds us to the same requirement. You should still download and keep safe your certificate of completion in case a government agency asks for it.