Sales and Refund Policy

Requests for course refunds are subject to the rules listed in our site conditions of use. All requests for refunds will be considered by Aardvark Tax Online on their individual merits, and may or may not be granted. All users are also granted refund rights as dictated by by the service provisions of the payment processor used during checkout.

After the grace period that a payment processor may provide for refunds, the administrators of Aardvark Tax Online shall have the sole and exclusive right to determine whether any refunds shall be made.

Aardvark Tax Online will consider refund requests based upon hardship or unusual circumstances at any time before a final certificate is issued, and Aardvark Tax Online reserves the exclusive and sole right to consider, grant, or deny requests for refunds based upon hardship or unusual circumstances; however, this provision shall never require that Aardvark Tax Online grant any refund request except as provided above. Refund requests based upon hardship or unusual circumstances will be considered by Aardvark Tax Online on an individual basis, and nothing herein contained shall require that Aardvark Tax Online grant any part of any refund request based upon hardship or unusual circumstances.

No grant of refund or other dispensation to any student shall act as a precedent or requirement that Aardvark Tax Online act in any similar or like manner upon any other student's request; Aardvark Tax Online shall not be bound by any action taken with regard to any student's refund request, and each refund request will be considered as a separate and unique item, and Aardvark Tax Online shall not be bound in any way to act by any prior actions or determinations that might have been made or done. 

Aardvark Tax Online will consider any and all refund requests based upon grievance or dissatisfaction with the course.

Aardvark Tax Online has the sole and exclusive right to determine whether or not to grant, deny, grant in part, or deny in part, such requests.

Aardvark Tax Online shall have the right to refer such requests to 3rd parties for arbitration if, in it's sole and exclusive determination, such a referral would be fair and advantageous to determine the facts and issues involved with the student's grievance and dissatisfaction with the course; however, Aardvark Tax Online shall never have any obligation to refund any portion of fees or tuition paid by any student who shall have failed to follow substantially the course requirements as set forth in the course syllabus.

Aardvark Tax Online shall have the sole, exclusive, and final right to determine whether or not a student has substantially followed course requirements.